Polite Notice: Please Ensure to Check the Exchange Rate before Purchasing as I am based in the UK. FREE UK DELIVERY on Orders Over £60. FREE INTERNATIONAL DELIVERY on Orders Over £120

Delivery and Refund Information

Due to me being a Sole Trader, Orders are processed
within 2-10 working days. 
Prices Include Packaging as well as Postal charges.
Please be aware an Email Address is required for Tracked & Signed Delivery. 
Delivery within the United Kingdom
Tracked Delivery starts from £3.99
FREE DELIVERY on Orders over £60.00 
Delivery to Europe:
International Tracked & Signed is £9.99
Delivery to Australia, USA & Rest of World:
International Tracked & Signed is £13.99
Please ensure that you are aware of any Import or Customs Tax that may be payable when purchasing.  
Sparkle Supplies UK will not be liable to pay for these.  
This is down to the purchaser/customer.
  
If you are not entirely satisfied with your (items), we do offer refunds within 14 days of purchase.  But please note the following: Sparkle Supplies UK is charged transaction fees so any refund will have the transaction fee deducted off the refund returned to you. I cannot be expected to absorb fees if a customer changes their mind or purchases a wrong item. I still pay this fee regardless. Thank you for your understanding.
Items must be returned to Sparkle Supplies UK in a non-used, saleable condition.  

Postage costs are non refundable and return postage is paid for by the customer. 
Sparkle Supplies UK will not be responsible for incorrect delivery information which has been provided by the customer upon ordering. 
If a Parcel/Order is lost, Sparkle Supplies UK will provide proof of posting & liaise with the Delivery Partner. Claims for lost items will be subject to waiting times especially at busy periods such as Christmas. . Please also note: Once posted, Sparkle Supplies UK has no control over how fast you receive your order. During busy periods such as Christmas & the ongoing Covid Pandemic, some deliveries are taking longer and once posted, I cannot do anything about this. 
Overseas Returns are not accepted.