Delivery and Refund Information
Due to me being a Sole Trader, Orders are processed
within 2-10 working days.
Please Note: First Class Postage Does NOT Mean Next Day Delivery!
Prices Include Packaging as well as Postal charges.
Delivery within the United Kingdom
Orders up to the value of £24.99 have the option of 1st Class Standard Delivery which is Untracked and is £2.99 or 1st Class Signed For Delivery is £4.20 unless an order contains Foil Gel then it will be First Class Signed For as it goes via Small Parcels. Orders over £25.00 are 1st Class Signed for and is £5.70.
There is FREE UK 1st Class Delivery Signed For on orders over £60.00
Delivery to Europe:
1st Class Royal Mail International Tracked & Signed is £9.99
Delivery to Australia, USA & Rest of World:
1st Class Royal Mail International Tracked & Signed is £13.99
Please ensure that you are aware of any Import or Customs Tax that may be payable when purchasing.
Sparkle Supplies UK will not be liable to pay for these.
This is down to the purchaser/customer.
Sparkle Supplies UK will not be liable to pay for these.
This is down to the purchaser/customer.
If you are not entirely satisfied with your (items), we do offer refunds within 14 days of purchase. But please note the following: Sparkle Supplies UK is charged transaction fees so any refund will have the transaction fee deducted off the refund returned to you. I cannot be expected to absorb fees if a customer changes their mind or purchases a wrong item. I still pay this fee regardless. Thank you for your understanding.
Items must be returned to Sparkle Supplies UK in a non-used, saleable condition.
Postage costs are non refundable and return postage is paid for by the customer.
Items must be returned to Sparkle Supplies UK in a non-used, saleable condition.
Postage costs are non refundable and return postage is paid for by the customer.
Sparkle Supplies UK will not be responsible for incorrect delivery information which has been provided by the customer upon ordering.
If a Parcel/Order is lost, Sparkle Supplies UK will provide proof of posting & liaise with Royal Mail. Claims for lost items will be subject to waiting times as listed on the Royal Mail website.
Please also note: Once posted, Sparkle Supplies UK has no control over how fast you receive your order. During busy periods such as Christmas & the ongoing Covid Pandemic, some deliveries are taking longer and once posted, I cannot do anything about this.
If a Parcel/Order is lost, Sparkle Supplies UK will provide proof of posting & liaise with Royal Mail. Claims for lost items will be subject to waiting times as listed on the Royal Mail website.
Please also note: Once posted, Sparkle Supplies UK has no control over how fast you receive your order. During busy periods such as Christmas & the ongoing Covid Pandemic, some deliveries are taking longer and once posted, I cannot do anything about this.
Overseas Returns are not accepted.